Home > Life > Digital Culture

This man's flirty exchange with a customer service rep escalated hilariously

Well that escalated quickly.

Sam Haysom

on October 28, 2016

Original image has been replaced. Credit: Mashable

LONDON -- It's not every day you send a tweet complaining to a supermarket and then end up nearly having a long-distance romance.

On Wednesday afternoon, London-based podcaster and TV researcher Craig Hazell posted a tweet complaining about the lack of contactless card payments provided by British supermarket Sainsbury's.

Nothing particularly odd about that, and the reply -- which came from a social media rep called Amanda -- was also fairly unremarkable.

After that, though, things escalated.

But just as Craig and Amanda appeared to be striking up bond, Amanda vanished.

Suddenly Daryl disappeared too, and was replaced by Martin.

Mashable Trend Report

Decode what’s viral, what’s next, and what it all means.

By clicking Sign Me Up, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.

Thanks for signing up!

Finally, Craig received some help from Amanda's colleague Maria.

Craig now had a well-received poem, and a plan involving flowers. Everything was looking good...

...But at the final hurdle, his hopes were dashed.

Oh dear.

Even an offer from Andy couldn't cheer Craig up.

Still. He'll always have the memories.

Craig shared the epic exchange on Twitter the following day, where it quickly wracked up several hundred retweets.

Well played, Sainsbury's social media team.

BONUS: Email-scamming princess asks comedian to marry her

Topics X/Twitter

Sam Haysom

Sam Haysom is the Deputy UK Editor for Mashable. He covers entertainment and online culture, and writes horror fiction in his spare time.