Samsung says 85 percent of U.S. Note7 devices have been replaced
The raging dumpster fire that is the Samsung Galaxy Note7 has been, for the most part, extinguished. But the company is so worried about stubborn users who won't return the device that it continues to deliver public status updates on the situation.
The latest came this Friday in a note on the Samsung U.S. website, where the company claimed that, "85 percent of all recalled Galaxy Note7 devices have been replaced through the U.S. Note7 Refund and Exchange Program."
Samsung's post goes on to claim that the majority of those who used its U.S. refund and exchange program to return the Note7 opted to choose another Samsung brand smartphone. However, based on the exceedingly unusual way that Samsung has handled this entire debacle, it's difficult not to take such claims without a certain dose of skepticism.
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In fact, a recent IDC research study indicated that half of the Samsung Galaxy Note7 users surveyed who were returning their device planned switch to an iPhone.
Nevertheless, assuming Samsung's claims are accurate, it doesn't change the fact that a good number of people on social media have been talking about exchanging their Note7's for Apple's iPhone 7.
In the meantime, Samsung has promised to continue its attempts to encourage users to return the device. And it will be rolling out a battery-limiting update, which was previously sent to other countries, to U.S. consumers soon.
"We will be releasing a software update in the coming days that will limit the phone’s ability to charge beyond 60 percent," reads Samsung's notice, "as well as issue a reminder pop-up notification every time a consumer charges, reboots or turns on the screen of their Note7 device."
At this point, the only thing left to consider is that remaining 15 percent of Note7 devices in the U.S. not accounted for by Samsung's update. If 15 percent, or about 150,000 of the roughly 1 million Note7's shipped to the U.S. are still out there, we may be in for at least a few more troublesome incidents involving the now infamous smartphone.
