Samsung shuts down stores in the U.S. and Canada

Samsung is shutting down the stores in response to the coronavirus outbreak.
 By 
Stan Schroeder
 on 
Samsung shuts down stores in the U.S. and Canada

Samsung has shut down its branded stores in the U.S. and Canada, the company said in notices on its U.S. and Canadian websites.

Citing the "health and safety of our employees, customers and partners" as its "top priority," Samsung said the measure became effective on Tuesday, March 17.

The similarly worded notices on both websites did not say for how long the stores will be closed. "We appreciate your loyalty and understanding, and will continue to update you during this ever-evolving situation," Samsung America's President and CEO YH Eom said in a statement.

Samsun points out that customers can still shop online over at Samsung.com, and that all its Samsung Care support channels remain open, including support through the company's website, Facebook Messenger, Twitter, and phone at 1-800-SAMSUNG.

Samsung's decision comes days after Apple shut down all of its retail stores outside China "until further notice."

The shutdowns are a reaction to the ongoing coronavirus outbreak, with Europe and the U.S. having been hit especially hard.

COVID-19 – the disease caused by coronavirus – has so far killed more than 8,600 and infected more than 207,000 people. The outbreak has been worsening in the U.S. in recent weeks, with more than 8,700 confirmed cases and 149 deaths.

Topics Samsung COVID-19

Stan Schroeder
Stan Schroeder
Senior Editor

Stan is a Senior Editor at Mashable, where he has worked since 2007. He's got more battery-powered gadgets and band t-shirts than you. He writes about the next groundbreaking thing. Typically, this is a phone, a coin, or a car. His ultimate goal is to know something about everything.

Mashable Potato

Recommended For You
Apple, Google agree to 'improve fairness' on app stores
Apple and Google logos

How to watch Czechia vs. Canada in men's ice hockey online for free
Ice hockey players

How to watch Canada vs. Switzerland in men's ice hockey online for free
ice hockey players

How to watch Canada vs. France in men's ice hockey online for free
Ice hockey players

How to watch Canada vs. Czechia in men's ice hockey online for free
Ice hockey players

More in Tech
How to watch Chelsea vs. Port Vale online for free
Alejandro Garnacho of Chelsea reacts

How to watch 'Wuthering Heights' at home: Margot Robbie and Jacob Elordi's controversial romance now streaming
Margot Robbie and Jacob Elordi embracing in still from "Wuthering Heights"

How to watch New York Islanders vs. Philadelphia Flyers online for free
Matthew Schaefer of the New York Islanders warms up

How to watch Mexico vs. Belgium online for free
Israel Reyes of Mexico reacts

How to watch Brazil vs. Croatia online for free
Vinicius Junior #10 of Brazil leaves

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

What's new to streaming this week? (April 3, 2026)
A composite of images from film and TV streaming this week.


NYT Strands hints, answers for April 3, 2026
A game being played on a smartphone.
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!