Microsoft CEO Satya Nadella drops statement about CrowdStrike outage

But it doesn't provide any answers yet.
 By 
Alex Perry
 on 
Microsoft CEO Satya Nadella
Satya has spoken. Credit: MANDEL NGAN/AFP via Getty Images

Editor's note: Check out our oft-updated live blog for all new developments about the Microsoft/CrowdStrike outage.


On Friday morning, nearly every Microsoft Windows machine in the world seemed to suffer from outages related to a faulty CrowdStrike software update that rolled out on Thursday. Now, the head of Microsoft has issued a statement — but don't expect too much from it.

Microsoft CEO Satya Nadella took to X (formerly Twitter) to let everyone know that Microsoft knows what's going on and is working with affected companies and services to fix it.


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Microsoft blames CrowdStrike for its woes

Nadella's statement came hours after CrowdStrike provided one to the press to confirm that the outages were not related to cyberattacks nor any other malicious activity. The outages provided anyone who woke up on Friday morning with constant news headlines about various sectors dealing with delays or shutdowns.

Airports, banks, 911 emergency dispatchers, hospitals, and TV networks around the globe had to resolve technical issues first thing on Friday morning.

The good news is the issue is resolvable. CrowdStrike released guidance on how to fix the problem shortly after it was discovered, though it involves manually booting the machine into safe mode and deleting a file. As such, any company or service that relies on lots of Windows machines will have to spend some time fixing them all manually.

Definitely more interesting than your average Friday, if nothing else.

Topics Microsoft

journalist alex perry looking at a smartphone
Alex Perry
Tech Reporter

Alex Perry is a tech reporter at Mashable who primarily covers video games and consumer tech. Alex has spent most of the last decade reviewing games, smartphones, headphones, and laptops, and he doesn’t plan on stopping anytime soon. He is also a Pisces, a cat lover, and a Kansas City sports fan. Alex can be found on Bluesky at yelix.bsky.social.

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