Signal is down, so you can't send private, encrypted messages

No secret messages for now.
 By 
Sasha Lekach
 on 
Signal is down, so you can't send private, encrypted messages
Signal's encrypted messaging service is down. Credit: Raphael Satter/AP/REX/Shutterstock

With private messaging down on Signal, users on the mobile app and desktop services aren't sure how to communicate securely.

Signal, the encrypted messaging tool from Open Whisper Systems and used by Edward Snowden, was experiencing outages Friday.

Dedicated users were not sure what to do during the outage.

Snail mail it is.

UPDATE Oct. 27, 12:42 p.m. PT: The company said the service was back up after it “added more capacity to resolve connection errors.”

UPDATE Nov. 7, 4:40 p.m. PT: Signal contacted Mashable on Nov. 7 to clarify that an email message purportedly sent from the company about the outage was not a company statement. It appears someone pretended to represent Open Whisper Systems and sent fabricated information about the outage. We've removed the fake statement.

Open Whisper Systems only released information through a tweet. The tweet explained, “Signal is back after a brief service interruption. We appreciate your patience as we added more capacity to resolve connection errors.”

Topics Cybersecurity

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Sasha Lekach

Sasha is a news writer at Mashable's San Francisco office. She's an SF native who went to UC Davis and later received her master's from the UC Berkeley Graduate School of Journalism. She's been reporting out of her hometown over the years at Bay City News (news wire), SFGate (the San Francisco Chronicle website), and even made it out of California to write for the Chicago Tribune. She's been described as a bookworm and a gym rat.

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