Snap is tanking after disappointing earnings

2017 Q4 may not have marked a turnaround after all.
 By 
Rachel Kraus
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

It might be a beautiful day in Venice, CA, but things at the beach-headquartered Snap are not so sunny at the moment.

Snap reported disappointing revenue in its Q1 earnings report on Tuesday — and the market reacted like the volatile, fickle beast that it is.

Snap missed investor expectations big time, reporting a quarterly revenue of $231 million. The expectation was $244.5 million, according to a Thomson Reuters consensus estimate.

And things aren't likely to improve any time soon. CEO Evan Spiegel said that Snap's growth is stalling.

"We are planning for our Q2 [revenue] growth rate to decelerate substantially from Q1 levels," CFO Drew Vollero said.

It's not a good look for Snap, especially in light of the optimism surrounding last quarter's successes. Q4 of 2017 came in with $286 million in revenue and 18 percent year over year user growth. There was hope that last quarter marked a turnaround for the company after the company's initial financial stumbles post-IPO.

But then, the redesign happened, and high-profile users and teens alike expressed anger with the new layout. Now, the app that insists it's a "camera company" is back to underwhelming investors.

"As we have mentioned on our past two earnings calls, a change this big to existing behavior comes with some disruption, especially given the high frequency of daily engagement of our community," Spiegel said. "We are now focused on optimizing the redesign based on our ongoing experimentation and learning."

We'll see if Kylie approves.

Correction: May 1, 2018, 6:38 p.m. PDT: This post has been corrected to attribute a quote about Snap's revenue growth rate to CFO Drew Vollero. It was originally misattributed to CEO Evan Spiegel.

Mashable Image
Rachel Kraus

Rachel Kraus is a Mashable Tech Reporter specializing in health and wellness. She is an LA native, NYU j-school graduate, and writes cultural commentary across the internetz.

Mashable Potato

Recommended For You
Artemis 2: Next steps for NASA's moon rocket after historic roll to pad
Artemis 2 SLS rocket rollout to Launch Pad 39B on Jan. 17, 2026

Bitcoin price plummets further. Is crypto crashing?
Bitcoin logo with falling stock prices

Snapchat adds Arrival Notifications to help users feel safer
Phone screen showing the Snap Map on a yellow background.

After settling lawsuit, Snapchat adds new parental controls for teens
A phone screen displays the Family Center home screen on the Snap app.

It's official: The Switch is Nintendo's highest-selling console ever
Nintendo Switch OLED out of its dock with the screen turned on

More in Tech
How to watch Chelsea vs. Port Vale online for free
Alejandro Garnacho of Chelsea reacts

How to watch 'Wuthering Heights' at home: Margot Robbie and Jacob Elordi's controversial romance now streaming
Margot Robbie and Jacob Elordi embracing in still from "Wuthering Heights"

How to watch New York Islanders vs. Philadelphia Flyers online for free
Matthew Schaefer of the New York Islanders warms up

How to watch Mexico vs. Belgium online for free
Israel Reyes of Mexico reacts

How to watch Brazil vs. Croatia online for free
Vinicius Junior #10 of Brazil leaves

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

Google launches Gemma 4, a new open-source model: How to try it
Google Gemma

Wordle today: Answer, hints for April 4, 2026
Wordle game on a smartphone

NYT Connections hints today: Clues, answers for April 4, 2026
Connections game on a smartphone
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!