Devastated teens lose their streaks after Snapchat goes down
Horrified Snapchatters have awoken to a bleak set of circumstances after Snapchat stopped working for users.
Snapchat users were unable to use the app on Monday, which prevented them from sending snaps in order to maintain their snap streaks. Much to the consternation of streak-loving snappers, many found that their streaks had completely vanished when they next opened the app.
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Maurice Cohen, a student in Segovia, Spain, says he lost four streaks when Snapchat went down. His streaks were 150, 90, 76 and 40 days long.
"I’m super upset," says Cohen. "This is something that shouldn’t happen and should be resolved within minutes." He says it took "hours to fix" and he only had two of his streaks restored. "Thank god I didn’t lose my big streaks like 500 days," he says.
18-year-old Natasha, from Manchester, UK, lost her 110 day-strong snap streak with her boyfriend after Snapchat went down. "I'm not like devastated about it, I'm a little upset because it's with my boyfriend," says Natasha.
"It didn't show a timer either through the whole 24 hours in which you're supposed to send a snap," she says. Usually Snapchat shows a small egg timer emoji when your streak is dying. She's been onto Snapchat Support in a bid to get back her streaks. "I'm hoping to get them back, it's started a new streak, but I want my old ones back," she adds.
Twitter is ablaze with deeply upset Snapchatters waxing lyrical about their missing streaks, and wondering if they'll ever get them back.
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Snapchatters currently mourning the loss of their streaks shouldn't despair just yet, however. If you go to Snapchat's support site, you can re-apply for your lost streak. If your snap streak still hasn't come back within 24 hours, contact Snapchat again.
Godspeed, streakers!
Topics Snapchat
Rachel Thompson is the Features Editor at Mashable. Rachel's second non-fiction book The Love Fix: Reclaiming Intimacy in a Disconnected World is out now, published by Penguin Random House in Jan. 2025. The Love Fix explores why dating feels so hard right now, why we experience difficult emotions in the realm of love, and how we can change our dating culture for the better.
A leading sex and dating writer in the UK, Rachel has written for GQ, The Guardian, The Sunday Times Style, The Telegraph, Cosmopolitan, Glamour, Stylist, ELLE, The i Paper, Refinery29, and many more.
Rachel's first book Rough: How Violence Has Found Its Way Into the Bedroom And What We Can Do About It, a non-fiction investigation into sexual violence was published by Penguin Random House in 2021.
