Hey, Facebook: Social media really can change what people believe

Twenty percent of Americans on social media say it's changed their minds on political issues.
 By 
Damon Beres
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Facebook CEO Mark Zuckerberg doesn't believe that fake news on his social network influenced the election.

But recent findings from the Pew Research Center suggest the opposite is true, as 20 percent of social media users say they've changed their stance on a political issue because of something they saw on sites like Facebook. The shift was usually pessimistic.

"People who said they had changed their minds on [the presidential] candidates often said that social media pointed their opinion in a more negative direction," Pew research associate Monica Anderson said in a post about the survey that was published Monday.


You May Also Like

"Respondents who indicated they had changed their minds about Clinton were more than three times as likely to say that their opinion changed in a negative direction rather than a positive one (24% vs. 7%), and respondents who mentioned Trump were nearly five times as likely to say that their opinion became more negative as opposed to more positive (19% vs. 4%)," she added.

The findings are pulled from more extensive Pew research on politics and social media that was published last month. The surveys behind that research were completed earlier this year, long before Election Day, so it's impossible to state with any certainty that shifting opinions translated into political action.

Still, the anecdotes collected by Pew reinforce the logical notion that some people are impacted by the information they see online.

Here are a couple of the responses from Pew's survey-takers — 4,579 random U.S. adults who live in households and are representative of the national population:

  • "Trump continues to voice his opinion incredibly ignorantly about immigration and made my respect for him tank."

  • "All the videos circulating about Hillary Clinton and her email debauchery. Now I think she is even more evil and corrupt than originally thought."

  • "Videos of black people being murdered by police made me more angry and therefore more outspoken about Black Lives Matter."

  • "I saw some of my friends were animated about left-leaning things like Bernie Sanders and gay marriage. Originally I was against gay marriage and have now accepted it."

Note that none of the responses included in Pew's report indicate that the individuals surveyed had been exposed to — or swayed by — fake news reports. In fairness, that's somewhat beside the point: The question is fundamentally about whether people can be influenced by information they see on social media. If the answer is yes, then we should believe in the power of viral hoaxes when they spread on social media.

Who are these people?

With varying margins of error, Pew's sample, at a 95 percent level of confidence, included 3,571 social media users, 3,163 of which were Facebook users. Of that population of social media users, 1,557 said they were Republican or Republican-leaning, while 1,929 were Democrats or leaning in that direction.

Self-identified liberal Democrats were most likely to say they'd changed their minds on a political or social issue because of something they saw on social media, at 25 percent overall. Thirteen percent of conservative Republicans said the same.

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Do keep in mind that the overwhelming majority — 82 percent — of the individuals surveyed said they never changed their opinion of a candidate because of social media.

That said, the race for electoral votes was incredibly close in swing states this year, as we see via Google Trends:

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Did information shared on Facebook, including hoaxes, make a difference in these states? Impossible to say — but let's not pretend the notion is absurd.

Mashable Image
Damon Beres

Damon Beres is an Executive Editor at Mashable, overseeing tech and science coverage. Previously, he was Senior Tech Editor at The Huffington Post. His work has appeared in Reader's Digest, Esquire.com, the New York Daily News and other fine outlets.

Mashable Potato

Recommended For You
The next social media ban? Austria looks to block kids under 14 from social media
Social media apps on smartphone

Pinterest CEO says ban kids under 16 from social media
Child on smartphone

Indonesia to ban social media for children under 16
Indonesia's minister of communication and digital affairs Meutya Hafid

You can now change your Gmail username. Here’s how to do it.
Gmail logo on mobile device

Artemis II launch is a rare moment for social media
A line of people celebrating the launch of Artemis II

More in Tech
How to watch Chelsea vs. Port Vale online for free
Alejandro Garnacho of Chelsea reacts

How to watch 'Wuthering Heights' at home: Margot Robbie and Jacob Elordi's controversial romance now streaming
Margot Robbie and Jacob Elordi embracing in still from "Wuthering Heights"

How to watch New York Islanders vs. Philadelphia Flyers online for free
Matthew Schaefer of the New York Islanders warms up

How to watch Mexico vs. Belgium online for free
Israel Reyes of Mexico reacts

How to watch Brazil vs. Croatia online for free
Vinicius Junior #10 of Brazil leaves

Trending on Mashable
NYT Connections hints today: Clues, answers for April 4, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 4, 2026
Wordle game on a smartphone


NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!