TikTok is down right now

The question: Is TikTok down? The answer: kind of.
 By 
Christianna Silva
 on 
A TikTok logo seen on display with a child watching something on his phone.
TikTok is down, kind of. Credit: Photo Illustration by Valera Golovniov/SOPA Images/LightRocket via Getty Images

If you're trying to load or watch videos on TikTok and it's not refreshing quite right, you're not alone.

So, is TikTok down? It sure seems like it.

Around 4:08 EST on May 15, users started noticing that things were not quite right on the TikTok app, according to Down Detector. (Disclosure: Ziff Davis owns both Mashable and Down Detector.) By around 5 p.m. EST, more than 33,000 users reported errors with their TikTok app on Down Detector.


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When Mashable tried to bring up TikTok, we were able to load some videos, but only intermittently. We also repeatedly received loading screens.

TikTok following page not loading
Credit: Screenshot courtesy of Timothy Beck Werth
screenshot of mashable tiktok page not loading properly
Credit: Screenshot courtesy of Timothy Beck Werth

Meanwhile, users on X are not happy.

It's unclear what, exactly, is causing the app to glitch. TikTok did not immediately respond to a request for comment from Mashable.

We'll update this post if we receive more information. In the meantime, you can check Down Detector for the latest user error reports.

While TikTok was briefly banned in the United States earlier this year, we have no reason to believe this outage is related to that ongoing political dispute.

Topics TikTok

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Christianna Silva
Senior Culture Reporter

Christianna Silva is a senior culture reporter covering social platforms and the creator economy, with a focus on the intersection of social media, politics, and the economic systems that govern us. Since joining Mashable in 2021, they have reported extensively on meme creators, content moderation, and the nature of online creation under capitalism.

Before joining Mashable, they worked as an editor at NPR and MTV News, a reporter at Teen Vogue and VICE News, and as a stablehand at a mini-horse farm. You can follow her on Bluesky @christiannaj.bsky.social and Instagram @christianna_j.

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