Uber leaked info on 57 million people—then tried to cover it up

The hack affected 57 million people.
 By 
Kerry Flynn
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Hackers stole the personal data of 57 million Uber customers and drivers over the course of a year, the company admitted in a blog post Tuesday.

Of course, Uber being Uber, there's more to the story.

Instead of owning up to the issue, the chief security officer of the company covered it up and paid out $100,000 to the hackers, according to Bloomberg.

The data breach included names, email addresses, and phone numbers of about 50 million Uber riders and the personal information of 7 million drivers. Bad news: it included 600,000 license numbers. Good news: no social security numbers and no details about rides. And there have been no signs of fraud, according to Uber.

"While we have not seen evidence of fraud or misuse tied to the incident, we are monitoring the affected accounts and have flagged them for additional fraud protection," the blog post reads.

In response, Uber fired Chief Security Officer Joe Sullivan this week, Bloomberg reported. He was one of the few remaining C-suite executives from the Travis Kalanick era. Several executives have been pushed out recently over a variety of issues including sexual harassment allegations. Others, like former Uber president Jeff Jones, have left on their own accord.

To cover up the data breach, Uber had paid the hackers $100,000 to delete the data and stay quiet, according to Bloomberg. The details and the subsequent firing of the CSO are only being made public due to a legal obligation.

Of course, Uber's CEO Dara Khosrowshahi, who was not in charge during the time of incident is not happy.

“None of this should have happened, and I will not make excuses for it,” Khosrowshahi said in an emailed statement to Bloomberg. “We are changing the way we do business.”

It's just the latest in a sea of scandals Uber has faced in the last year. Khosrowshahi has inherited them after taking on the role of CEO in September. The U.S. Justice Department is investigating at least five criminal probes, including using illicit software, stealing intellectual property, and bribing, Bloomberg reported last month.

The data breach was uncovered via an investigation conducted by an outside law firm into Uber's security team. Uber's board had commissioned that investigation last month.

In response to this revelation of the hack and the subsequent coverup, Khosrowshahi requested the resignation of Sullivan and also fired senior lawyer Craig Clark, according to Bloomberg. Uber's former chief legal officer Salle Yoo, who already announced her departure, was not aware of the matter.

According to Khosrowshahi, Uber took steps to prevent a breach like that from happening again. But that's not enough going forward as he and a new team trying to wipe the grime from Uber's tarnished brand.

"While I can’t erase the past, I can commit on behalf of every Uber employee that we will learn from our mistakes," he wrote in the blog post.

As part of Khosrowshahi's effort to put Uber on a legally sound path, the company hired Matt Olsen, formerly general counsel at the National Security Agency and director of the National Counterterrorism Center, as an adviser.

Uber will notify all drivers who license numbers were downloaded and provide them with free credit monitoring and identify theft protection, Khosrowshahi also shared in the blog post.

Mashable Image
Kerry Flynn

Kerry Flynn is a business reporter for Mashable covering the tech industry. She previously reported on social media companies, mobile apps and startups for International Business Times. She has also written for The Huffington Post, Forbes and Money magazine. Kerry studied environmental science and economics at Harvard College, where she led The Harvard Crimson's metro news and design teams and played mellophone in the Band. When not listening to startup pitches, she runs half-marathons, plays with puppies and pretends to like craft beer.

Mashable Potato

Recommended For You
AdultFriendFinder success rate: Real AFF info from someone who’s tried it
By Jack Dawes
Hands shaking surrounding by dice

I tried the Even Realities G2, the most subtle pair of smart glasses you can buy in 2026
portrait of even realities g2 smart classes held in hand at ces 2026

Ring cameras may plan to track people using AI, according to leaked emails
Three Ring cameras on display.

Uber found liable in precedent-setting sexual assault case
A hand holding a phone in front of a car with an Uber window sticker.

Meet Claude Mythos: Leaked Anthropic post reveals the powerful upcoming model
Claude by Anthropic on smartphone

More in Tech
How to watch Chelsea vs. Port Vale online for free
Alejandro Garnacho of Chelsea reacts

How to watch 'Wuthering Heights' at home: Margot Robbie and Jacob Elordi's controversial romance now streaming
Margot Robbie and Jacob Elordi embracing in still from "Wuthering Heights"

How to watch New York Islanders vs. Philadelphia Flyers online for free
Matthew Schaefer of the New York Islanders warms up

How to watch Mexico vs. Belgium online for free
Israel Reyes of Mexico reacts

How to watch Brazil vs. Croatia online for free
Vinicius Junior #10 of Brazil leaves

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

NYT Strands hints, answers for April 3, 2026
A game being played on a smartphone.


What's new to streaming this week? (April 3, 2026)
A composite of images from film and TV streaming this week.
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!