Uber drivers are now subject to 'continuous' background checks

Uber will soon be watching its U.S. drivers much more closely.
 By 
Karissa Bell
 on 
Uber drivers are now subject to 'continuous' background checks
Uber is going to be watching drivers much more closely. Credit: Getty Images/spencer platt

Uber will soon be watching its U.S. drivers much more closely.

The ride-hailing service will be expanding its driver background checks so that drivers will be continuously monitored for certain types of criminal charges, the company revealed Friday. The change, which was first reported by Axios, will ramp up Uber's ability to keep tabs on its drivers.

Previously, the company completed background checks when drivers signed up for the service, but it was difficult to monitor after the initial process. Now, Uber will be able to run these types of background checks continuously, so they can be notified as soon as a driver is charged with a new offense.

The system, which Uber has reportedly been testing since the beginning of July, will monitor for the types of charges that disqualify someone from driving for Uber, such as felonies, violent crimes, and sexual offenses. The checks will be completed by third-party companies, Checkr and Appriss.

“Safety is essential to Uber and we want to ensure drivers continue to meet our standards on an ongoing basis,” Uber's vice president of safety and insurance, Gus Fuldner, said in a statement. “This new continuous checking technology will strengthen our screening process and improve safety.”

The new background check system is U.S.-only for now, and there's no word on if it might expand internationally.

Fuldner told Axios the new background check system has already seen some success, even though it hasn't been tested with all drivers yet. He said 25 drivers have already been removed as a result of the system.

Background checks have been a contentious issue for the company in the past. Uber has previously faced criticism for not being thorough enough with its background checks, and there have been a number of high-profile cases of Uber drivers assaulting passengers. (CNN puts the number of U.S. Uber drivers accused of assaulting passengers at 103.)

The company is trying to close some of the gaps that may have let drivers who should have been disqualified stay in its system. Whether or not it will actually have an impact on violent incidents is another matter.

Topics Uber

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Karissa Bell

Karissa was Mashable's Senior Tech Reporter, and is based in San Francisco. She covers social media platforms, Silicon Valley, and the many ways technology is changing our lives. Her work has also appeared in Wired, Macworld, Popular Mechanics, and The Wirecutter. In her free time, she enjoys snowboarding and watching too many cat videos on Instagram. Follow her on Twitter @karissabe.

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