Uber: Don't trust the government with your data, but trust us

Uber wants its users to rally against new rules in New York.
 By 
Emma Hinchliffe
 on 
Uber: Don't trust the government with your data, but trust us
Uber is fighting with New York over privacy concerns. Credit: spencer platt/Getty Images

Uber sent its New York City users a scary email on Wednesday.

"The government wants to know where you're headed ... on every ride," the subject line read.

The message prompted Uber users to email New York's Taxi and Limousine Commission with their objections to new rules that require ride services to share destination information with the city. Or as Uber called it, "sensitive personal passenger data."

"Today, the City requires Uber and other companies to hand over a lot of sensitive personal passenger data, including where you're picked up on every trip. Now the City wants more. They're trying to force companies to tell them where you’re dropped off, as well," Uber wrote to users. "In other words, they want to piece together the full details of every trip you ever take. Click below to send a clear message that enough is enough."

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Clicking that button auto-filled an email to the Taxi and Limousine Commission that told the regulatory body that "My trips around town are my own business, not the government’s." Uber sent another version of this email to users in late December.

The rules were initially put in place to combat driver fatigue. By tracking trip time, New York was hoping to prevent drivers from staying on the road for too long. Uber has cooperated on some aspects of these requirements, but now objects to providing destination information.

“We have an obligation to protect our riders’ data, especially in an age when information collected by government agencies like the TLC can be hacked, shared, misused or otherwise made public," Uber said in a statement.

Many privacy groups have expressed their concern about these regulations as well.

But Uber has been the subject of its own recent scandal regarding privacy. A recent lawsuit alleged that Uber employees were able to track the movements of their own acquaintances — friends, family and exes — and celebrities.

Uber: More trustworthy than the government, in Uber's book.

Mashable Image
Emma Hinchliffe

Emma Hinchliffe is a business reporter at Mashable. Before joining Mashable, she covered business and metro news at the Houston Chronicle.

Mashable Potato

Recommended For You
Panera Bread breach: ShinyHunters claims hack of 14 million customers' data
Panera Bread logo on storefront


Former DOGE hire still has 'god level' Social Security data, whistleblower says
A woman with white hair holding a sign saying "we need social security"

Government shutdown won't affect your 2026 tax return
A person uses a pen to fill out tax paperwork.

Instagram denies data breach: So what's up with those sketchy change password emails?
instagram logo against a black background

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

What's new to streaming this week? (April 3, 2026)
A composite of images from film and TV streaming this week.


NYT Strands hints, answers for April 3, 2026
A game being played on a smartphone.
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!