UberEats launches in Sydney and you'll never have to leave your desk for lunch again

Delish.
 By 
Ariel Bogle
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Making Sydney second to Melbourne -- an act some might say is unforgivable -- UberEats has just launched in the harbour city.

Beginning operations in Sydney on Tuesday, the food delivery service will serve up snacks from more than 100 restaurants including Three Blue Ducks, Chur Burger and Fratelli Fresh. UberEats started in Melbourne in April, with mixed reviews from customers.

Food delivery will be available through the app between 11 a.m. and 10 p.m. daily.


You May Also Like

So why the more than two month delay between Melbourne and Sydney? "We wanted to see the response," David Rohrsheim, general manager of Uber in Australia, told Mashable Australia.

"We could see within the first few weeks that it was going to be super popular, so then we started making plans in Sydney." Other Australian cities could launch before the end of the year, he added.

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

In Rohrsheim's admittedly biased view, Melbourne has been a coup. "It's a good success," Rohrsheim said. "We did expect that though, being a foody town -- that's why we chose Melbourne as our first Aussie city."

While he couldn't be specific about numbers in Melbourne, he estimated "tens of thousands [of people] have places at least one order."

As in Melbourne, the UberEats service is not available across Sydney. For the moment, it's centred around the central business district, eastern suburbs and the inner west.

How many food delivery apps are too many?

The arrival of UberEats in Sydney prompts the question: Just how many food delivery apps can one city support? There are more recent boutique entrants like Deliveroo and Foodora (formerly known as Suppertime), as well as old favourites like Menulog, Eat Now and DeliveryHero. You should have stomach pains just thinking about it.

Rohrsheim admitted the space was a little crowded. "There are a bunch of businesses now trying to make delivery better, so it's a good time to be a customer."

In his view, UberEat's list of exclusive restaurants sets it apart. "Takeaway apps have traditionally been pretty dull," he suggested, "but now there's no compromise."

Uber also has a numbers advantage, as it can also offer food from its army of UberX drivers. "That means food is being delivered from a vehicle rather than from the back of a bike or on foot ... they want to know that the food is going to arrive in good condition," he explained.

Not to mention, Uber can also link restaurants up with a large customer base that is already using the app for ridesharing.

In Melbourne, some UberEats customers complained about inaccurate delivery times -- something Rohrsheim said the company would address. "The estimates will get more and more accurate with time," he said. "We're very familiar with the time it takes for a vehicle to get around Sydney -- we've got four years of data under our belt about that.

"I guess we'd just say, bear with us. The estimates will get better with time."

Topics Uber

Mashable Image
Ariel Bogle

Ariel Bogle was an associate editor with Mashable in Australia covering technology. Previously, Ariel was associate editor at Future Tense in Washington DC, an editorial initiative between Slate and New America.

Mashable Potato

Recommended For You
Buddy Guy and Miles Caton's 'Sinners' Tiny Desk Concert is pure blues magic
Miles Caton and Buddy Guy playing at NPR's Tiny Desk.

'Over Your Dead Body' trailer: Samara Weaving and Jason Segel are a totally toxic couple
Over Your Dead Body poster cropped

'Anima' review: Science fiction with a generous dose of human yearning
 Sydney Chandler stars in "Anima."

Is 'The Housemaid' streaming? How to watch Sydney Sweeney and Amanda Seyfried's popcorn thriller.
Amanda Seyfried holding Sydney Sweeney's face in 'The Housemaid'


Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

What's new to streaming this week? (April 3, 2026)
A composite of images from film and TV streaming this week.

Google launches Gemma 4, a new open-source model: How to try it
Google Gemma

The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!