Chinese travellers are cutting up their United Mileage cards in anger

China is a key market for United.
 By 
Yi Shu Ng
 on 
Chinese travellers are cutting up their United Mileage cards in anger
Credit: Getty Images

Oh boy. United Airlines is trending on Weibo, China's version of Twitter -- but it's not pretty.

On Monday, United forcibly removed an Asian man from a Chicago-Louisville flight. In disturbing footage, the security staff are seen struggling with the passenger, before he is removed from his seat and dragged down the aisle with a bloodied mouth.

The incident was top on Weibo on Tuesday, with the hashtag #美联航强制乘客下机# , or "United forces passenger off plane."

Over 180 million users have engaged with the trending topic, and have collectively posted 890,000 comments.

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable
China is a key market for United.

The outrage is China appears to have come from a media quote from a passenger onboard the flight, Tyler Bridges.

"He said, more or less, 'I'm being selected because I'm Chinese'," Bridges had told the Washington Post.

United has said that the four passengers selected to disembark were picked at random. It's also denied accusations that the man was picked because of his race.

Despite this, the translated comment has sparked fresh outrage on Weibo, where people are boycotting the airline and cutting up their membership cards.

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

This netizen says: "Boycotting starts with me."

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

SeanHasToStudyMore: "The official response feels so patronising. I've canceled my mileage card. @StarAlliance @UnitedAirlines"

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

dee__W: "I've had enough -- now's the time. I rather pay more money than get on a UA flight."

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

TravellingKid, who lives in the US: "I can't believe this has happened on my doorstep. My friends have immediately canceled our card with United."

The race discussion has also blown up.

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Says Joe Wong, a Chinese-born comedian: "I'd love to give this passenger a 'like' -- many Chinese feel that they've been discriminated but never say it out loud because they are afraid of losing face. So the Western mainstream media and the public don't feel as if racism against Asians is a thing."

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

TheWindBlows: "If the doctor wasn't Chinese I might not have said a thing...No matter where you're from, if you're Chinese, our fates are tied together. We have to fight for our own future!"

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

MeiMeidiShouZi: "I feel really pissed. There's so many people, why make a 69-year-old Chinese doctor who needs to work the next day disembark? And you beat him up and drag him out...shocking. And your computers just so happened to choose an Asian? It's suspect!"

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

DuanLiao: "I think he's Japanese." AquariusZhuDaKe: "No matter the nationality, as an airline, this is not the way to treat passengers."

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

____RRRRRRR: "This is an attack on the human rights of Asians; can you still standby and watch as this guy is attacked?"

China is a key market for the airline. United operates several non-stop U.S.-China flights to cities like Shanghai, Beijing and Chengdu. It designated new planes for its Hong Kong-San Francisco route early March, and claims to operate "more nonstop U.S.-China flights, and to more cities in China, than any other airline."

Topics Social Media

Mashable Image
Yi Shu Ng

I am an intern with Mashable Asia, focusing on viral news, lifestyle news and feature news in the region.

Mashable Potato

Recommended For You

How to watch Newcastle United vs. Man City online for free
Erling Haaland of Manchester City celebrates

How to watch Aston Villa vs. Newcastle United online for free
Newcastle United's English midfielder Jacob Ramsey


How to watch Newcastle United vs. Barcelona online for free
Lamine Yamal of FC Barcelona celebrates

More in Tech
How to watch Chelsea vs. Port Vale online for free
Alejandro Garnacho of Chelsea reacts

How to watch 'Wuthering Heights' at home: Margot Robbie and Jacob Elordi's controversial romance now streaming
Margot Robbie and Jacob Elordi embracing in still from "Wuthering Heights"

How to watch New York Islanders vs. Philadelphia Flyers online for free
Matthew Schaefer of the New York Islanders warms up

How to watch Mexico vs. Belgium online for free
Israel Reyes of Mexico reacts

How to watch Brazil vs. Croatia online for free
Vinicius Junior #10 of Brazil leaves

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

Google launches Gemma 4, a new open-source model: How to try it
Google Gemma


NYT Strands hints, answers for April 3, 2026
A game being played on a smartphone.
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!