Women say they fear for their safety after Uber loses its license in London

"As a woman, I feel far, far safer travelling home late at night in an Uber."
 By 
Rachel Thompson
 on 
Women say they fear for their safety after Uber loses its license in London
Credit: Adam Berry/Getty Images

It's official. Uber has lost its licence to operate in London on the grounds that it's not "fit and proper". It's still allowed to operate while any appeals process goes through, but its fate is uncertain.

While drivers of black cabs are jumping for joy at the news, many women are condemning Transport for London's (TfL) decision, stating that they fear for their personal safety late at night.

In a statement published on Twitter, TfL stated that the ride-hailing company would not be issued with a new private hire operator licence after the expiration of its current licence. "TfL considers that Uber's approach and conduct demonstrate a lack of corporate responsibility in relation to a number of issues which have potential public safety and security implications," reads the statement.

But, some women have taken to Twitter to state their disagreement with TfL's assessment with regard to public safety.

For some, the ability to track one's route has proved very reassuring.

One woman tweeted that she "felt a hell of a lot safer in every Uber" she's been in "compared to black cabs and taxis."

Other women say they feel "far, far safer" travelling late at night in Uber. And, one woman stated she'd been "attacked in a black cab."

Another person claimed that many sex workers and disabled people "rely" on the ride-hailing app.

In a Twitter thread, one woman stated that she's "never felt unsafe in an Uber" but that she has "felt unsafe in black cabs."

"More women are assaulted by unlicensed mini cabs than by Uber—LOL BUT WHO CARES IT'S NEVER ACTUALLY ABOUT WOMEN'S SAFETY LOL," wrote Petzal.

Petzal is likely referring to statistics gleaned from a 2016 Freedom of Information (FOI) request in the UK.

In May 2016, a FOI request to London's Metropolitan Police revealed that 32 allegations of rape and sexual assault were made against Uber drivers between February 2015 and February 2016. The figures also showed that 122 allegations of rape and sexual assault were reported against other London taxi drivers, including black cabs.

That said, UK police data may well not be representative of the scale of sexual assaults and rapes by Uber drivers. A BuzzFeed News investigation which analysed internal customer service data suggested that complaints of sexual assault and rape by Uber drivers might be higher than police data suggests. Figures leaked to BuzzFeed by a former Uber customer service rep showed thousands of complaints filed under the search terms "sexual assault," "rape" and "sexually assaulted."

With Uber's fate uncertain in London, now could be the time for other ride-hailing apps to make their presence felt in the capital.

Topics Uber

Rachel Thompson, sits wearing a dress with yellow florals and black background.
Rachel Thompson
Features Editor

Rachel Thompson is the Features Editor at Mashable. Rachel's second non-fiction book The Love Fix: Reclaiming Intimacy in a Disconnected World is out now, published by Penguin Random House in Jan. 2025. The Love Fix explores why dating feels so hard right now, why we experience difficult emotions in the realm of love, and how we can change our dating culture for the better.

A leading sex and dating writer in the UK, Rachel has written for GQ, The Guardian, The Sunday Times Style, The Telegraph, Cosmopolitan, Glamour, Stylist, ELLE, The i Paper, Refinery29, and many more.

Rachel's first book Rough: How Violence Has Found Its Way Into the Bedroom And What We Can Do About It, a non-fiction investigation into sexual violence was published by Penguin Random House in 2021.

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