Game Pass Ultimate price hike more than you want to pay? How to cancel or downgrade

There are plenty of reasons to get rid of Game Pass right now.
 By 
Alex Perry
 on 
Phone with a Microsoft logo on the screen, in front of an Xbox logo
Unhappy with Microsoft? You're not the only one. Credit: Nikolas Kokovlis/NurPhoto via Getty Images

If you're unhappy with Microsoft, you're not the only one.

The company behind the Xbox brand has raised a lot of ire in recent months for a lot of different reasons. It's a priority target for the BDS movement, there have been mass layoffs, and Xbox in general has had a hard time actually releasing new games that people want to play amidst all of that. And now, Xbox Game Pass Ultimate costs $30/mo, a 50 percent price increase from what it used to be.

If you want to cancel or downgrade your subscription for any of the reasons above, here's how.


You May Also Like

Xbox Game Pass price hike: How to cancel or downgrade your subscription

Helpfully, Microsoft has support pages on its website for all of this. You can cancel or downgrade your Game Pass subscription from either an Xbox console or a web browser. Here's how you do it on a console:

  1. Press the Xbox button

  2. Go to Profile & System

  3. Go to Settings

  4. Go to Account

  5. Go to Subscription

  6. Select "Cancel Subscription" or "Change Subscription"

If you want to do it on a web browser instead, here's how:

  1. Go to Microsoft's Subscriptions website and log in

  2. Find your subscription and select "Manage"

  3. Select either "Cancel Subscription" if you want to cancel, or "Turn off recurring billing" if you want to downgrade

If you're trying to downgrade, after you turn off recurring billing, you should see a section that gives you other, cheaper subscription options. Pick the one that's best for you and go with God, as they say.

Topics Xbox Video Games

journalist alex perry looking at a smartphone
Alex Perry
Tech Reporter

Alex Perry is a tech reporter at Mashable who primarily covers video games and consumer tech. Alex has spent most of the last decade reviewing games, smartphones, headphones, and laptops, and he doesn’t plan on stopping anytime soon. He is also a Pisces, a cat lover, and a Kansas City sports fan. Alex can be found on Bluesky at yelix.bsky.social.

Mashable Potato

Recommended For You
Leak: Samsung Galaxy S26 batteries include a surprising downgrade
Samsung logo on building HQ

Xbox Game Pass Ultimate is now on sale for under $25
Xbox Game Pass Ultimate: 1-Month Subscription - USA - Digital Code - Stackable - Final Sale

Last chance to score a year of Paramount+ for $60 before the price hike hits
phone with Paramount+ on screen

How to cancel your Tinder subscription
Silhouette of a hand holding a smartphone displaying the Tinder app.

How to cancel your Bumble subscription
bumble logo on a phone

More in Entertainment
The Earth is glowing in new Artemis II pictures of home
One half of the Earth is seen floating in space through the open door of the Orion spacecraft.

Doomsday Clock now closest to midnight ever
A photograph of the Doomsday Clock, stating "It is 85 seconds to midnight."

Hurricane Erin: See spaghetti models and track the storm’s path online
A map showing the predicted path of Tropical Storm Erin.

Tropical Storm Erin: Spaghetti models track the storm’s path
A prediction cone for Tropical Storm Erin.

NASA to build a nuclear reactor on the moon by 2030, report states
The lunar surface.

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

Google launches Gemma 4, a new open-source model: How to try it
Google Gemma

NYT Strands hints, answers for April 3, 2026
A game being played on a smartphone.

The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!