I’ve used the Sony WH-CH720N headphones for 2 years, and they’re still an exceptional buy at under $200

Affordable and awesome.
 By 
Alex Bracetti
 on 
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The reviewer holding up the Sony WH-CH720N headphones in black
Credit: Alex Bracetti
Sony WH-CH720N Noise Cancelling Wireless Headphones
The Sony WH-CH720N prove you don’t need to spend $300+ for excellent headphones. At under $200, they strike the rare balance of quality, comfort, and affordability.
Mashable Score 4.4
Wow Factor 4.3
User Friendliness 4.4
Performance 4.3
Bang for the Buck 4.6
The Good
  • Near-flagship sound quality
  • Impressive active noise cancellation
  • Longer battery life than any Apple or Bose headphones
  • Access to 360 Reality Audio and DSEE
  • Compatible with the Sony Sound Connect app
  • Responsive controls
  • Light and comfy
The Bad
  • They don’t fold
  • Some of Sony’s newer features are missing
  • Plain-looking design

After careful hands-on testing, we feature our favorite gear and gadgets as Mashable Selects products in our dedicated shopping guides.


Mid-range headphones aren’t popular right now. That’s because consumers are finding more value in budget and high-end models. In the case of the Sony WH-CH720N, you’re looking at mid-range headphones that offer the best of both worlds — premium hallmarks at an attainable price point.

The Sony WH-CH720N have been fluctuating in price recently. At retail, they go for $179.99, which is still a great price, but in the past week, we've seen them as low as $128. As of publication, the black colorway is now $149. These price drops have bargain shoppers questioning whether to pick up a pair or hold out for the brand’s pricier entries. I won’t lie, the slightly upgraded WH-1000xM4 are absurdly enticing at the current sale price of $228. The critically acclaimed WH-1000xM5 and WH-1000xM6 also deserve serious consideration, though their steep MSRPs ($399.99 and $449.99, respectively) will likely have frugal spenders doing an about-face.

Well, if your funds are tight and you need a headphone upgrade, I adamantly recommend the WH-CH720N for many reasons. Scroll down to get the full deets on these special cans. 

Sony WH-CH720N headphones specs and setup

The Sony WH-CH720N have a bigger spec sheet than most competitors. This includes:

  • Speaker Driver Unit: 30mm

  • Frequency Response: 7 Hz – 20,000 Hz

  • Active noise cancellation with 20-level ambient listening

  • Sony’s proprietary technologies (e.g., 360 Reality Audio, DSEE)

  • Compatible with Sony Sound Connect app (Android/iOS)

  • Google Fast Pair and Find My Device support 

  • 35 hours with ANC on and 50 hours with ANC off

  • 3-minute quick charging equals 3 hours of listening time

  • Colors: Black, pink, white

All Sony headphones and earbuds pair seamlessly to Android and iOS/macOS devices; the former grants users convenient Google wireless features like Find My Device and one-tap Fast Pair. Downloading the Sony Sound Connect app will let you personalize the headphones in various ways. Their Bluetooth range extends up to 50 feet before dropout occurs, and multipoint technology can be enabled to pair the WH-CH720N with two media devices simultaneously. 

The Sony WH-CH720N headphones in black, lying next to a phone with the Sony Sound Connect app open
With the Sony Sound Connect app, you can personalize the WH-CH720N headphones. Credit: Alex Bracetti

The headphones come with motion, physical, and voice controls. Each button produces solid tactility to employ assigned functions. Wear detection works reasonably well for auto-pausing music when removing the headphones. Google Assistant and Siri can also execute hands-free voice commands with ease.

Everything the Sony WH-CH720N headphones get right

Noise cancellation on the WH-CH720N doesn’t measure up to Sony’s latest version on the WH-1000xM6. However, it suppresses a heavy amount of ambient noise. It helped silence chatty pedestrians, construction tools, household appliances, and my loud toddler. High-frequency sounds (e.g., crying babies, sirens) occasionally entered the soundscape, though none were distracting. Sony’s 20-level transparency mode was terrific for increasing situational awareness. Wearing the headphones outside kept me alert to emergency vehicles and runners, plus it allowed me to have clear-sounding conversations.

Audio was exactly how I remembered it during my first test run: crisp and vibrant. Drums and synths have an impactful presence that doesn’t muddy up the soundstage, leaving room for mids and highs to shine. Vocals and high-frequency instruments sound rich. You have the option to customize sound via the adjustable EQ with well-engineered presets. The Find Your EQ setting is also available to create a sound profile tailored to your hearing needs. Both features work well. Turning on DSEE upscales audio by raising fidelity on tracks stored in your media player or streamed on platforms like Apple Music and Spotify. The difference in clarity is huge. Sony’s spatial audio format, 360 Reality Audio, does a decent job of making music and movies more immersive.

A full battery generates up to 50 hours of listening time, with noise cancellation decreasing it to 35 hours. That is higher than some luxury ANC headphones; the AirPods Max (20 hours) and Bose QuietComfort Ultra Headphones (24 hours) come to mind. A 3-minute charge nets you 1 hour of playtime. I used the headphones moderately (3 to 5 hours daily) for a week before recharging. 

Reviewer Alex Bracetti wearing the Sony WH-CH720N headphones in black
The Sony WH-CH720N headphones have up to 50 hours of listening time on a full charge. Credit: Alex Bracetti

What the Sony WH-CH720N headphones get wrong

A non-foldable design means less protection and more bulk in your everyday bag. It’s worth buying a third-party case to keep these headphones from breaking (we found one for $4 at Walmart). Sony’s smart controls — Quick Attention and Speak-to-Chat — didn’t make the cut in this model, which is disappointing because they would have enhanced usability. 

Omissions like hi-res LDAC codec support, real-time ANC, and touch controls are understandable when factoring in price. 

Are the Sony WH-CH720N headphones worth it?

Much of the WH-CH720N’s functionality is anchored by the company’s advanced technologies, which blend dynamic audio output with effective noise cancellation. Playtimes surpass many of the best noise-canceling headphones out there. Then there is the extensive feature suite that’s missing a few prime perks, but hosts essentials like Aware Sound Control and DSEE. 

My only serious complaint is their design. The headphones lack flair and require a carry case for optimal protection. Thankfully, the pros outweigh the cons by a 3:1 ratio.

The Sony WH-CH720N deliver much of the same performance as the WH-1000xM6, and for $270 less, at retail. You can purchase the Sony WH-CH720N at online retailers like Amazon and Best Buy (which has a blue colorway we haven't found elsewhere) or directly from Sony.

_________________________________________________________________________

Sony WH-CH720N

$149 at Amazon (Black) ($30.99 off)

$179.99 at Amazon (Pink) (MSRP)

$179.99 at Amazon (White) (MSRP)

How we tested

Our team of reviewers has continuously tested the Sony WH-CH720N headphones since they came out two years ago. The product was worn in multiple environments (indoors and outdoors) and used for 2-, 4-, and 8-hour stretches. Reviewers examined key areas with precision.

Major features were accounted for, including 360 Reality Audio, ANC/Ambient mode, DSEE, EQ with presets, Google Fast Pair, multipoint, and voice activation.

Sound quality was based on performance with select media formats: audiobooks, games, movies, music, podcasts, and videos. We used Android and iOS/macOS devices as media players to gain a sense of audio output across different platforms. During testing, we compared the WH-CH720N to other mid-range models like the JLab JBuds Lux ANC and Sennheiser Accentum Wireless.

alex bracetti headshot
Alex Bracetti
Freelance reviewer

Alex Bracetti is a freelance product reviewer and journalist covering gadgets and men's grooming products. An experienced consumer tech writer, he has bylines at Mashable, Complex, SPY.com, Thrillist, AskMen, CNN Underscored, and Tom's Guide. In addition to writing about the latest tech trends and gadgets, he's also covered men's fashion, sports, and gaming. For Mashable, he primarily covers headphones/wireless earbuds, party speakers, smartphones, and mobile accessories.


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