Birkenstock will pull its shoes from Amazon over counterfeit sellers

Birkenstock has a message for customers shopping on Amazon: "BUYER BEWARE."
 By 
Emma Hinchliffe
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Birkenstock has a message for customers shopping on Amazon: "BUYER BEWARE."

Fed up with counterfeit products and unauthorized sellers, the iconic sandal retailer is planning to remove its merchandise from the e-commerce giant beginning January 1, 2017.

Birkenstock USA CEO David Kahan announced the decision — with that all-caps warning — in a July 5 memo to retail partners, as reported by CNBC. A spokesman for Birkenstock USA confirmed that report.


You May Also Like

"The Amazon marketplace, which operates as an 'open market,' creates an environment where we experience unacceptable business practices which we believe jeopardize our brand," Kahan wrote. "Policing this activity internally and in partnership with Amazon.com has proven impossible."

The retailer won't authorize third-party sellers or sell to Amazon via a third party, either.

Birkenstock will tell customers that they should "only purchase Birkenstock products from authorized retailers," Kahan wrote in his letter.

"If they see any Birkenstock product on Amazon.com, we cannot in any way confirm its validity or verify its quality. It may be counterfeit. It may be stolen. It may be manufactured under questionable labor and environmental conditions," Kahan wrote.

Birkenstock is one of several companies that have been plagued by Chinese knock-offs online. Many Amazon listings of the brand's sandals are priced $20 below the traditional retail price.

Other companies have sparred with Amazon over third-party sellers. In 2013, Johnson & Johnson stopped selling some of its products through the site over a similar complaint. Smaller companies, too, like the German chef knife maker Wüsthof have protested Amazon's reluctance to intervene over discounted third-party products.

Birkenstocks will still be available online from the brand's official website, even if they're not eligible for Amazon Prime.

Have something to add to this story? Share it in the comments.

Topics Amazon

Mashable Image
Emma Hinchliffe

Emma Hinchliffe is a business reporter at Mashable. Before joining Mashable, she covered business and metro news at the Houston Chronicle.

Mashable Potato

Recommended For You
Book deals are already live ahead of Amazon's Big Spring Sale — save on best-sellers
Reminders of Him, Everyday Genius, and Theo of Golden books

Shop the best book deals in Amazon's Spring Sale — save on popular titles like 'Project Hail Mary'
Beach Read, Project Hail Mary, and A Walk in the Park book covers on abstract background

Amazon to cut 16,000 jobs as it shifts resources to AI
Amazon logo



Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

What's new to streaming this week? (April 3, 2026)
A composite of images from film and TV streaming this week.

Google launches Gemma 4, a new open-source model: How to try it
Google Gemma

NYT Strands hints, answers for April 3, 2026
A game being played on a smartphone.
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!