Instagram is having issues, hence your non-refreshed feed

Refresh! REFRESH!
 By 
Shannon Connellan
 on 
Instagram is having issues, hence your non-refreshed feed
Feed...not...refreshing... Credit: bob al-greene / mashable

If you're trying to refresh your Instagram feed and getting error messages, you're not alone.

Instagram appeared to be having issues on Thursday, with outages reported on Downdector from around 7:30 a.m. ET/12:30 p.m. BST.

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Big spike. Credit: screenshot: downdetector

Downdetector is owned by Mashable's publisher, Ziff Davis.


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Mashable staff tried the Instagram app in the U.S. and the UK and saw issues. In the UK, we were supplied with error messages reading "Couldn't refresh feed," though it actually seemed to be refreshing slightly.

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All across America, Instagram users had un-refreshed feeds. Credit: screenshot: downdetector

"We’re aware that some people are having trouble accessing their Instagram," a Facebook company spokesperson told Mashable. "We’re working to get things back to normal as quickly as possible and we apologize for any inconvenience."

At the time of writing, Instagram has not released a public statement as to cause of the outage.

This story is developing...

UPDATE: Sept. 2, 2021, 1:39 p.m. BST Added statement from Facebook company spokesperson.

A photo portrait of a journalist with blonde hair and a band t-shirt.
Shannon Connellan
UK Editor

Shannon Connellan is Mashable's UK Editor based in London, formerly Mashable's Australia Editor, but emotionally, she lives in the Creel House. A Tomatometer-approved critic, Shannon writes about entertainment, tech, social good, science, culture, and Australian horror.

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