Microsoft Outlook Classic bug will will devour your CPU usage

There's a fix, though. Sort of.
 By 
Alex Perry
 on 
Microsoft Outlook logo on phone screen
Get ready to learn about Command Prompt. Credit: Thomas Fuller/SOPA Images/LightRocket via Getty Images

There's a big problem with Microsoft Outlook Classic right now, and the main way for regular people to fix it will require a bit of old-school computing.

The tech giant confirmed on its support website that CPU usage on a Windows machine can jump by as much as 50 percent when simply typing a message in Outlook Classic in the current build of the email app.

That's a startling figure, to be sure, and you can confirm if it's happening to you by opening Task Manager while using Outlook. However, you probably won't need to do that because you'll probably also notice your PC moving noticeably slower or even freezing when it happens.


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According to Microsoft, there is a fix for this...sort of. It's more of a temporary workaround, really. There are detailed instructions online for enterprise Outlook managers, but for the average person using Outlook at home, you'll need to become familiar with Command Prompt. Find the app under that name in your Start menu, and once the classic black text field is on your screen, there are a couple steps to take to get around the problem:

  1. Paste "​​​​​​​reg add HKLM\Software\Policies\Microsoft\office\16.0\common\officeupdate /v updatebranch /t REG_SZ /d SemiAnnual" into the Command Prompt window and press Enter

  2. Open Outlook

  3. Select File > Office Account > Update Options > Update Now

Doing all of that will switch you to a different release build of Outlook, which doesn't suffer from the same problem. Ideally, Microsoft will just fix the problem at some point and you won't have to worry about that anymore. But for now, that's the fix.

journalist alex perry looking at a smartphone
Alex Perry
Tech Reporter

Alex Perry is a tech reporter at Mashable who primarily covers video games and consumer tech. Alex has spent most of the last decade reviewing games, smartphones, headphones, and laptops, and he doesn’t plan on stopping anytime soon. He is also a Pisces, a cat lover, and a Kansas City sports fan. Alex can be found on Bluesky at yelix.bsky.social.

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