When will the Verizon outage be fixed? Here’s what we know
Check out our live blog coverage on the Verizon outage for more up-to-date details on the major cellular network issue.
UPDATE: Sep. 30, 2024, 5:29 p.m. EDT Verizon's customer support account on X posted around 5 p.m. ET that engineers were "making progress on our network issue and service has started to be restored." Though it would appear that some customers were still having issues, the company noting it would "continue to work around the clock to fully resolve this issue."
Verizon customers nationwide reported network outages on Sept. 30, with many iPhone users saying their phones have been stuck in SOS mode. This is a massive problem for many folks trying to work and get about their lives on a Monday, and it is unclear when the issue will be resolved.
Verizon has not made it clear how long this will last.
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"We are aware of an issue impacting service for some customers," the company's customer support X account posted around noon Eastern time. "Our engineers are engaged, and we are working quickly to identify and solve the issue."
Hours have passed, and folks are still reportedly experiencing the same problem. Down Detector still shows a high volume of user-reported issues. The replies from the Verizon account also seem to indicate that many folks are still having issues and that a fix has not yet been rolled out.
It's unclear when the problem will be fixed, but it could take a while. We will update you as developments occur.
This is a developing story … Check back at Mashable for updates.
Topics Verizon
Tim Marcin is an Associate Editor on the culture team at Mashable, where he mostly digs into the weird parts of the internet. You'll also see some coverage of memes, tech, sports, trends, and the occasional hot take. You can find him on Bluesky (sometimes), Instagram (infrequently), or eating Buffalo wings (as often as possible).
